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Call 888-928-2232 to Report Power Outages
Calling this toll-free number will put ACEC members in partake with our automatize power outage report system. The organization helps you experience fewer interfering signals and provides significant outage information.

ACEC needs your help to keep our penis database up-to-date. Having current data is invaluable when reporting a office outage or other emergency. With current telephone numbers ( including cell phones ) entered into our world power outage coverage system we can efficiently respond to the trouble spot. It besides ensures we can contact you in an emergency .
Please stay in touch by providing us with your current contact information. Call an ACEC Customer Service Representative at 800-831-8629, or e-mail us at acec @ acecwi.com. ACEC respects the privacy of our members ; our database is confidential and is only used for official cooperative business .
Members can besides report power outages through their SmartHub report. SmartHub will walk you through the process of reporting your outage. Make sure you are besides signed up to receive outage notifications through your SmartHub account excessively !

Outages

We know you rely on us to restore your office after an outage. ACEC works hard to deliver condom, dependable electricity to all members. sol, the big wonder is ; what causes exponent outages ?
many outages are caused by weather, animals, and nature but there are other ways outages occur. The public may besides cause an outage ( car-pole accident, digging and hitting an underground line, etc. ) And every occasionally, equipment may fail .
What to do during an outage

  1. Check your breakers and fuses to ensure the problem is not within your system.
  2. Check with your neighbors to see if their power is off.
  3. Report the outage immediately if you believe trouble is on ACEC’s lines. Call 888-928-2232 to report outages and down lines 24/7.

SERVICE INTERRUPTIONS

preventive alimony is the best tool against outages, but there are outages caused by acts of nature, equipment failure and even vehicular accidents that are beyond the master of the Cooperative .
Adams-Columbia Electric Cooperative can not guarantee continuous and continuous electric serve and will not be liable for loss or damage to any member ’ south equipment caused by any failure to supply electricity or by any pause or reversion of the supply of electricity if due to any lawsuit beyond the reasonable control of the Cooperative. These causes include, but are not limited to acts of nature, equipment failure, and vehicular accidents.

Members should immediately notify the Cooperative of any defect in serve or of any fuss or irregularity in the electric add .
Are you protected?
 many losses occur due to acts of nature or equipment failure beyond the control of the Cooperative. person members must provide their own protection against these losses .

SAFETY FIRST! NEVER GO NEAR DOWNED POWER LINES.

It may not look like anything is happening, but the lines may calm be energized and are very dangerous. If you come across downed office lines, contact us american samoa soon as potential .
Although you may not see any price on your place or street, there may be damage to the equipment that brings the electricity to your vicinity. If you do see damage, please report it immediately .
Have an Emergency Kit ready. Our crew work as promptly and safely as they can to restore might, but it may take time to assess the full moon extent of the damage to our system and make the necessary repairs to restore power to your base. This kit includes items to get you by for a copulate of days should an emergency hit .
Items to include in your Emergency Kit :

  • Emergency phone numbers (be sure to have our outage number!)
  • Flashlights
  • Water and nonperishable foods
  • Blankets
  • First-aid kit
  • Common tools
  • Personal hygiene products
  • Clothes
  • Items for your pets

What to do if you encounter a downed power line:

stay in the cable car and tell others to do the same. If you come upon an accident involving exponent lines, do not approach the accident scene. If you see person approach, warn them to stay off. Call 911 to notify emergency personnel and utility services. Do not leave your vehicle until a utility professional has told you it is safe to do so.

The safest place to be is about always inside the car. The only circumstance when you should exit the vehicle is if it is on fire—and those instances are rare. If you must exit the vehicle, jump clear of it with your feet together and without touching the vehicle and background at the lapp time. Continue to “ bunny hop ” with your feet in concert to guard. Doing this will ensure that you are at only one indicate of reach and will not have unlike strengths of electric current running from one foot to another, which can be deadly .
Watch this video recording for a real-life exercise : hypertext transfer protocol : //www.youtube.com/watch ? v=X8ExRArZ69M

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